Fundraising Information

Information that applies only to fundraising organizations:

PAYMENT TERMS:

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ORGANIZATIONS: ORDERS PLACED FOR DELIVERY AFTER 1 OCTOBER ARE DUE BY 25 DECEMBER OF THE SAME YEAR OR WITHIN 35 DAYS OF THE INVOICE DATE, WHICHEVER IS LATER.

STORAGE:
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ALL ITEMS THAT WE SELL ARE INTENDED FOR IMMEDIATE CONSUMPTION (WITHIN 21 DAYS), STORE ALL ITEMS WHERE AS COOL AND DRY AS POSSIBLE. KEEP AWAY FROM ODORS. A REFRIDGERATOR IS NOT A GOOD PLACE FOR STORAGE.
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SHIPPING:
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SOME ITEMS CANNOT BE SHIPPED DUE TO TEMPERATURES HERE, ENROUTE, OR AT THE RECEIVING LOCATION.  UNCLE AL'S PECANS, INC. WILL MONITOR THE TEMPERATURES AND DECIDE.  MOST ORDERS ARE SHIPPED PRE-PAID UPS THE SAME DAY WE RECEIVE THE ORDER - (MON-FRI).  AN ORDER MAY BE DELAYED BECAUSE INCOMPLETE INFORMATION WAS FURNISHED AND WE WERE UNABLE TO CONTACT THE ORDERING PARTY IN A TIMELY FASHION - A DAYTIME TELEPHONE NUMBER IS VERY IMPORTANT FOR US TO PROCESS YOUR ORDER QUICKLY. 

BROCHURES:
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WE RECOMMEND THAT ORGANIZATIONS USE THE BROCHURE AND TAKE ADVANCE ORDERS FOR THE VARIOUS ITEMS.  WE DO NOT ACCEPT RETURNS OF UNSOLD OR MIS-ORDERED PRODUCT! ORDER CAREFULLY.

PLACING ORDERS:
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ORDERS ARE ACCEPTED ONLY BY FAX OR BY MAIL - NO TELEPHONE, WEB OR E-MAIL ORDERS ACCEPTED.
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ORDER FULFILLMENT:
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ALL ORDERS ARE CONSIDERED COMPLETE, CORRECT AND UNDAMAGED SEVEN (7) DAYS FROM THE SHIP DATE ON THE INVOICE. WE STRIVE TO PROVIDE PROMPT ORDER SHIPMENT, WITH MOST ORDERS SHIPPED THE SAME DAY THAT WE RECEIVE THEM. WE ASK THAT YOU CAREFULLY COUNT AND INSPECT YOUR ORDER IMMEDIATELY UPON RECEIPT. IF ANY DAMAGE IS FOUND KEEP ALL DAMAGED ITEMS AND PACKAGING INCLUDING THE SHIPPING BOXES FOR RETURN AND/OR INSPECTION. CALL US IMMEDIATELY WITH ANY ORDER DISCREPANCIES OR DAMAGE ISSUES. NO CLAIMS WILL BE ACCEPTED AFTER SEVEN (7) DAYS FROM THE SHIP DATE ON THE INVOICE.

INVOICING / BILLING:

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THE INVOICE / BILL FOR EACH ORDER IS INCLUDED IN ONE OF THE BOXES OF THE SHIPMENT - USUALLY MARKED WITH A STICKER STATING "INVOICE IN THIS BOX".  NO OTHER BILL WILL BE SENT.  IT IS UP TO YOUR ORGANIZATION TO PROVIDE THESE COPIES TO THE PERSON  IN CHARGE OF PAYMENT. 

ORDERING/QUANTITIES:
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YOU MAY ORDER ANY NUMBER OF PACKAGES OF ANY ITEM THAT YOU WISH, HOWEVER, YOU MUST ORDER AT LEAST 30 PACKAGES (NOT INCLUDING PECAN PIECES OR PECAN HALVES) EACH TIME YOU ORDER, ALL TO THE SAME ADDRESS, BILLED THE SAME, ON ONE INVOICE AND NOT SEPARATED IN ANY WAY IN ORDER TO RECEIVE THE DELIVERED PRICE LISTED WITHOUT INCURRING ANY ADDITIONAL SHIPPING CHARGES.  YOU DO NOT HAVE TO ORDER IN MULTIPLES OF 30. IF THE TOTAL NUMBER OF PACKAGES ON ANY ORDER IS LESS THAN 30 (NOT INCLUDING PECAN PIECES OR PECAN HALVES) YOU WILL BE CHARGED THE DELIVERED PRICE LISTED PLUS SHIPPING CHARGES. ANY ORDER CONSISTING SOLELY OF PECAN PIECES AND/OR PECAN HALVES WILL BE CHARGED LISTED PRICE PLUS SHIPPING. ONCE WE RECEIVE AN ORDER IT CANNOT BE ADDED TO, YOU MUST PLACE A SEPARATE ORDER SUBJECT TO THE SAME CONDITIONS AS LISTED ABOVE.
THERE ARE NO MINIMUM ORDER REQUIREMENTS FOR PICK-UP ORDERS.

PICK-UP ORDERS:
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ORGANIZATIONS MAY PICK UP ANY NUMBER OF PACKAGES AT UNCLE AL'S PECANS, INC. IN TERRE HAUTE.   PICK UPS MAY BE MADE MONDAY THRU FRIDAY FROM 8:30 a.m. UNTIL 3:30 p.m. E.S.T.  AND ALSO ON SOME SELECTED SATURDAYS -> DATES AND TIMES DETERMINED BY UNCLE AL'S PECANS, INC.  YOU MUST HAVE PLACED YOUR PICK UP ORDER BY 1:00 p.m. AT LEAST 3 BUSINESS DAYS IN ADVANCE (MON-FRI) IN ORDER TO HAVE IT READY FOR PICK UP.  NO WALK-IN PICK UP ORDERS ACCEPTED,  YOU MAY DROP YOUR ORDER OFF IN PERSON BUT BE PREPARED TO COME BACK AT A LATER DATE TO PICK IT UP!

SALES TAX ITEMS:
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WE CHARGE INDIANA SALES TAX (CURRENTLY 7%) ON ORDERS - FROM INDIANA CUSTOMERS ONLY - WHO ARE NOT TAX EXEMPT AND DO NOT HAVE A ST-105 (INDIANA STATE SALES TAX EXEMPTION FORM) ON FILE.  THE ITEMS THAT ARE TAXABLE ARE MARKED WITH A TX AFTER THE DELIVERED PRICE. 

YOUR SELLING PRICES:
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MOST ORGANIZATIONS USE OUR "SUGGESTED RETAIL PRICE" FOUND ON THE PRICE LIST AS THEIR SELLING PRICE.  HOWEVER YOU MUST DETERMINE YOUR OWN PRICE LEVEL FOR EACH ITEM YOU SELL.  YOUR GROUP PAYS THE "DELIVERED PRICE" OR "PICK-UP PRICE" FOR EACH ITEM.  THERE IS A BLANK SPACE ON THE BROCHURE NEXT TO EACH PICTURE FOR YOU TO WRITE IN YOUR SELLING PRICE.